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Boa tarde,</div>
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Informo que por algum motivo o sistema OTTO está considerando cadastros inativos de pacientes que sofreram alteração de plano/mudança de plano. Semana passada teve um caso e hoje mais um: 01009690000 Yasmin Pietra Chefel Muniz.</div>
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Nessas situações utilizamos para inserção do paciente no OTTO a numeração de beneficiário ativa, porém o sistema não libera autorização dizendo que o paciente está inativo. Segue prints:</div>
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<img id="image_0" style="max-width: 1163px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NDIxNDAxMjk2MzcsImRvbWFpbiI6ImFwYXNiYXVydS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODY4MjAzfQ.h-Lrnb8nP_cDWYLHHoFvP51Z8UeiBIDZ7xLh63bkLO8" data-id="42140129637">
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<img style="max-width: 1163px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NDIxNDAxMjk2MzgsImRvbWFpbiI6ImFwYXNiYXVydS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODY4MjAzfQ.uetItnHVqmgmbObz-rpD-7jnbLcAuOoJTm54gyJ6ZxE" data-id="42140129638">
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<img style="max-width: 1163px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NDIxNDAxMjk2MzksImRvbWFpbiI6ImFwYXNiYXVydS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODY4MjAzfQ.BkXMVKXPB5qjZfYCz-AMyvFdNKWjK2uot39sOlnBeQs" data-id="42140129639">
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Atenciosamente,</div>
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